Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

Increase repeat sales by sending emails after purchases that encourage customer engagement and loyalty. Build meaningful customer relationships and drive new post-purchase revenue. Upgrade Shopify's 25+ Transactional Emails to create new revenue opportunities after a purchase. Deliver fully branded, sales-optimized email throughout the entire post-purchase journey. No coding is required to motivate customers with dynamic discounts and product recommendations based upon recent purchases. Automated recovery and retention campaigns can boost customer loyalty by converting one-time customers into loyal ones. Find out which emails are most engaging and how you can improve your performance by analyzing the performance of each one. Track sales volume, measure repeat purchases, understand ROI, and much more.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
CWILL Yes 
Fera Yes 
GemPages Yes 
Growave Yes 
Intercom Yes 
Klaviyo Yes 
Loox Yes 
Omnisend Yes 
PageFly Yes 
ParcelWILL No 
Ryviu Yes 
Sendcloud Yes 
Shippo Yes 
Stamped Yes 
UPS Ready Yes 
UpOrder Yes 
Weglot Yes 
WooCommerce Yes 
Yotpo Yes 

Integrations

Shopify Yes 
CWILL No 
Fera No 
GemPages No 
Growave No 
Intercom No 
Klaviyo No 
Loox No 
Omnisend No 
PageFly No 
ParcelWILL Yes 
Ryviu No 
Sendcloud No 
Shippo No 
Stamped No 
UPS Ready No 
UpOrder No 
Weglot No 
WooCommerce No 
Yotpo No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

UpOrder by Pantastic

Founded

2010

Country

United States

Website

pantastic.com/uporder

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

Alternatives

Alternatives

Retainful Reviews

Retainful

Cartrabbit