Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.
Description
Perform.AI runs AI commerce end to end for ambitious brands — discovery, recommendation, checkout, delivery and returns on one connected platform built for shoppers and the AI agents buying alongside them. Its data engine, AI Decision Intelligence, works nonstop to lift gross margin, hold on to customers and cut logistics cost. Trusted by Nespresso, Shopify, Puma and Zalando, with 1,100+ carriers connected worldwide.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Shopify
Yes
Axis LMS
Yes
CWILL
Yes
DSers
Yes
Dianxiaomi
Yes
EComposer
Yes
FedEx Ship Manager
Yes
Flits
Yes
Growave
Yes
Intercom
Yes
Integrations
Shopify
Yes
Axis LMS
No
CWILL
No
DSers
No
Dianxiaomi
No
EComposer
No
FedEx Ship Manager
No
Flits
No
Growave
No
Intercom
No
Pricing Details
$11 per month
Free Trial
Yes
Free Version
No
Pricing Details
Book a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/parcelwill/
Vendor Details
Company Name
Perform.AI
Founded
2016
Country
Singapore
Website
www.perform.ai/
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
Yes
Purchasing
No
Scheduling
No
Shipping Management
Yes
Transportation Management
No
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
Yes
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
No
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes