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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

Effortlessly create labels, process refunds, and send emails to streamline your shopping experience and save valuable time. Tailor your portal and communications to match the aesthetic of your brand’s website. Our pricing model is determined by the quantity of returns you handle monthly, allowing for a decrease in cost per return as your return volume increases. Additionally, we provide annual contracts for retailers seeking a budget-friendly alternative. This approach not only enhances efficiency but also ensures that you can better manage your resources.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager
ShipStation
Shippo
Shopify
Shopify Plus
Axis LMS
Dianxiaomi
Flits
Gorgias
Intercom
Klaviyo
Loox
Omnisend
Ryviu
Shopify Email
Shopify Flow
Stamped
UpOrder
Weglot
WooCommerce

Integrations

FedEx Ship Manager
ShipStation
Shippo
Shopify
Shopify Plus
Axis LMS
Dianxiaomi
Flits
Gorgias
Intercom
Klaviyo
Loox
Omnisend
Ryviu
Shopify Email
Shopify Flow
Stamped
UpOrder
Weglot
WooCommerce

Pricing Details

$11 per month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

www.returnmagic.com

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives

Return Prime Reviews

Return Prime

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