Compare Paperclip vs. Ruby

Each client of Paperclip has distinct needs when it comes to telephone answering services. We collaborate closely with you to gain insights into your culture, systems, and processes, allowing us to customize our telephone answering solutions to meet your individual needs. When you see a help icon pop up on a webpage, that’s indicative of Live Chat functionality. If you’ve experienced Live Chat and think it could benefit your business, Paperclip is ready to assist. For many businesses, an incoming call often signifies a potential client wishing to schedule an appointment, make a reservation, or place an order. Missing such calls could mean lost opportunities. If you require telephone answering services, Paperclip is the ideal choice for you. As one of the UK’s premier and most established specialists in this field, we offer services that include answering your calls, managing your bookings and appointments, processing orders, and serving as your live chat operator. Our commitment is to ensure that no call goes unanswered and every opportunity is seized.

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.