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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Paper Tracker stands out as one of the most sophisticated tools available for process servers in today's market. With the capability to operate from any location with internet access, it eliminates the need for specialized hardware and is compatible with Windows, Mac, and Linux through browsers like Chrome, IE, and Firefox, making it an excellent choice for businesses with remote employees or multiple branches. Users can efficiently monitor and create invoices, service proofs, field sheets, and billing statements for outstanding balances while organizing statements by case number, managing accounts receivable and payable, and maintaining a check register. Additionally, the Client Web Portal significantly cuts down on office calls by allowing clients to check the real-time status of their jobs, print returns, invoices, and statements, and access any documents that have been made visible to them. The mobile application enhances functionality by providing servers with routing directions for their assigned tasks, enabling them to record service attempts and details, and facilitating the upload of GPS timestamped photos linked to each job. This combination of features not only streamlines the workflow for process servers but also improves client communication and transparency.

Description

Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dropbox No 
Internet Explorer Yes 
Microsoft OneDrive No 
Mozilla Firefox Yes 
QuickBooks Enterprise Yes 
QuickBooks Online No 

Integrations

Dropbox Yes 
Internet Explorer No 
Microsoft OneDrive Yes 
Mozilla Firefox No 
QuickBooks Enterprise No 
QuickBooks Online Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Pricing Details

$24.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Caffeine Code Inc.

Founded

2016

Country

United States

Website

www.papertracker.biz/process-server-software

Vendor Details

Company Name

Virtual Case Management

Founded

2007

Country

United States

Website

www.virtualcasemanagement.com

Product Features

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management No 
Court Management Yes 
Court Management Integration No 
Crime Scene Management Yes 
Criminal Database No 
Dispatching No 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling Yes 

Legal Case Management

Billing Management Yes 
Calendar Management Yes 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management Yes 
Discovery Management Yes 
Docket Management No 
Document Management Yes 
Expense Tracking Yes 
Government Yes 
Law Firms Yes 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

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