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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PackageLog specializes in managing mail and packages specifically for the apartment sector, with a focus on student housing solutions. Established in 2000, our Mail Management division efficiently handles daily mail and package deliveries for over 90,000 student housing residents across the country. We provide a variety of package room options, including both indoor and outdoor lockers, refrigerated units, and secure monitored storage areas for multifamily and student housing properties nationwide. What sets us apart? Our dedicated team consists of seasoned professionals who bring decades of expertise to the table, helping to alleviate the challenges related to mail and package handling, including issues of theft, loss, and persistent resident complaints. We pride ourselves on delivering round-the-clock support, with live operators available to address any mail and package issues at any time. Additionally, we strive to be a standout in customer service, ensuring that our clients receive exceptional support at all times. With us, your apartment community can enjoy peace of mind and improved resident satisfaction.

Description

Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Entrata Yes 
RealPage Yes 
Voyager Yes 

Integrations

Entrata No 
RealPage No 
Voyager No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$299 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Postal Solutions

Founded

2000

Country

United States

Website

mailandpackages.com

Vendor Details

Company Name

Excercio

Founded

2000

Country

United States

Website

paklog.excercio.com

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management Yes 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer Yes 
Intelligent Mail Support Yes 
Job Management Yes 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

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