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ease
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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Utilizing AI for scheduling, route optimization, and customer communication enhances operational efficiency. It also facilitates the collection of feedback and online reviews, which are crucial for managing reputation and evaluating product performance. Additionally, tailored upselling strategies are developed based on customers' recent buying behaviors and interactions. Our intelligent chat system streamlines customer engagements, creating meaningful connections that encourage repeat purchases and inspire detailed reviews. Custom campaigns can be designed based on delivery feedback and customer interactions. A chat widget integrated into the website aids in transforming potential leads into sales discussions, while an automated upsell feature leverages purchase history for better customer targeting. Furthermore, comprehensive analytics and tracking for campaigns and responses provide valuable insights into overall performance and customer engagement trends. All of these elements work together to create a more cohesive and profitable customer journey.

Description

From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Package.AI

Founded

2016

Country

Israel

Website

www.package.ai/

Vendor Details

Company Name

Qualikom Canada

Country

Canada

Website

qualikom.com

Product Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Product Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

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