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Average Ratings 0 Ratings

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ease
features
design
support

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Description

PTC Warranty is an advanced warranty management solution that streamlines and automates the management of warranty claims, supplier recovery, and parts ordering. Designed for businesses in industries like automotive, manufacturing, and consumer electronics, the platform helps reduce warranty costs, minimize revenue leakage, and enhance operational efficiency. PTC Warranty offers powerful analytics and reporting tools to provide insights into warranty trends, helping businesses make data-driven decisions to improve service delivery. With capabilities such as automated claim validation, improved product returns processes, and seamless integration with enterprise systems, it enhances both the customer experience and the company's bottom line. The solution also helps businesses recover warranty costs more efficiently, making it a key tool in boosting profitability and service quality.

Description

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Atera
Autotask PSA
Backup Radar
Barracuda Cloud
Cisco Meraki
ConnectWise Automate
ConnectWise RMM
Datto ALTO
Datto RMM
Hudu
Kaseya BMS
LogMeIn Central
ManageEngine Desktop Central MSP
Naverisk RMM & PSA
NinjaOne
ScalePad Backup Radar
SonicWall Analytics
SuperOps
Syncro
Vorex

Integrations

Atera
Autotask PSA
Backup Radar
Barracuda Cloud
Cisco Meraki
ConnectWise Automate
ConnectWise RMM
Datto ALTO
Datto RMM
Hudu
Kaseya BMS
LogMeIn Central
ManageEngine Desktop Central MSP
Naverisk RMM & PSA
NinjaOne
ScalePad Backup Radar
SonicWall Analytics
SuperOps
Syncro
Vorex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$149/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/ptc-warranty

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-manager/

Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Product Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

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