Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PRSONAS-Wayfinding™ services will provide your guests with extensive indoor wayfinding along with any number of other concierge-type services making them feel welcome with concise and clear communication in almost any language. PRSONAS-Wayfinding™ services is built with a personality that best reflects the image you want your guests to experience. Ensure that all your guests receive the highest quality customer service possible without losing the human touch. Low-touch speech engagement reduces the risk of spreading germs and viruses between customers and employees. Do you need directions? They can be downloaded to your mobile device. Your visitors will be impressed by your innovative and efficient technology. However, you can still provide a human experience. Information about local attractions, events, and other unique experiences is available to your guests. Security is a top priority. All information and maps are encrypted and secured through the Microsoft Azure Cloud.

Description

Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure

Integrations

Microsoft Azure

Pricing Details

$299 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PRSONAS by nuMedia Innovations

Founded

1999

Country

United States

Website

www.prsonas.com/prsonas-wayfinding

Vendor Details

Company Name

GoDesk

Founded

2017

Country

India

Website

www.rlike.in/

Product Features

Product Features

Alternatives

Alternatives

Grace Reviews

Grace

Nevotek