Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PRSONAS-Wayfinding™ services will provide your guests with extensive indoor wayfinding along with any number of other concierge-type services making them feel welcome with concise and clear communication in almost any language. PRSONAS-Wayfinding™ services is built with a personality that best reflects the image you want your guests to experience. Ensure that all your guests receive the highest quality customer service possible without losing the human touch. Low-touch speech engagement reduces the risk of spreading germs and viruses between customers and employees. Do you need directions? They can be downloaded to your mobile device. Your visitors will be impressed by your innovative and efficient technology. However, you can still provide a human experience. Information about local attractions, events, and other unique experiences is available to your guests. Security is a top priority. All information and maps are encrypted and secured through the Microsoft Azure Cloud.
Description
Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Azure
No
Pricing Details
$299 per month
Includes a single floor location, analytics portal, software updates, SMS service, phone & remote support and more.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PRSONAS by nuMedia Innovations
Founded
1999
Country
United States
Website
www.prsonas.com/prsonas-wayfinding
Vendor Details
Company Name
GoDesk
Founded
2017
Country
India
Website
www.rlike.in/