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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With PRISM, enterprise subscription and billing automation reach new heights, offering unmatched flexibility in developing pricing and billing strategies. Our platform simplifies, manages, and automates intricate operations, enabling you to innovate more rapidly while scaling efficiently. PRISM empowers you to design billing plans tailored to your specific business needs, ensuring you can craft the subscription experiences that resonate most with your customers. Everything essential for managing your customer lifecycle is consolidated within one robust platform. Regardless of your company's size, we provide the essential enterprise features at a competitive price. By efficiently managing all aspects of customer operations and services, PRISM ensures that customer service representatives have access to accurate and current information, which reduces time spent on support calls and lowers overall support costs. Enhanced efficiency translates to heightened customer satisfaction, fostering loyalty and retention in an increasingly competitive market. This comprehensive approach not only streamlines processes but also enhances the overall customer experience.

Description

This platform represents the sole subscription business solution that merges omnichannel commerce, subscription management, billing, and predictive analytics into a cohesive user-focused framework. Your prospects, customers, partners, and internal teams require a contemporary system that facilitates effortless interactions with your brand, products, and integrated systems. Establishing lasting customer relationships transcends merely managing recurring billing; it hinges on automating processes that begin with the customer journey, focusing on user experiences and financial aspects seamlessly. Relying solely on revenue reports fails to capture the intricacies of evolving customer relationships. Each interaction with a user serves as a vital data point, essential for crafting a narrative that bridges the past with future engagements. With keylight, you can effortlessly create omnichannel customer journeys from the start. This platform not only encompasses commerce, billing, and analytics but also provides pre-built applications tailored for every user group, empowering businesses to effectively cultivate and monetize enduring customer relationships. Ultimately, this holistic approach ensures that every facet of the user experience is optimized for success.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avalara No 
Checkout.com No 
Docusign No 
GoCardless No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Dynamics 365 No 
NetSuite No 
SAP Cloud Platform No 
Salesforce No 
Zuora No 

Integrations

Avalara Yes 
Checkout.com Yes 
Docusign Yes 
GoCardless Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
Zuora Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inovaware

Founded

1996

Country

United States

Website

www.inovaware.com

Vendor Details

Company Name

keylight

Country

Germany

Website

keylight.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal Yes 
Service Order System No 
VoIP No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Recurring Billing

Customer Portal No 
Deferred Billing Yes 
Discount Management No 
Dunning Management Yes 
Invoice History No 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management Yes 
Enrollment Management No 
Product Catalog No 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal Yes 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

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