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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With PRISM, enterprise subscription and billing automation reach new heights, offering unmatched flexibility in developing pricing and billing strategies. Our platform simplifies, manages, and automates intricate operations, enabling you to innovate more rapidly while scaling efficiently. PRISM empowers you to design billing plans tailored to your specific business needs, ensuring you can craft the subscription experiences that resonate most with your customers. Everything essential for managing your customer lifecycle is consolidated within one robust platform. Regardless of your company's size, we provide the essential enterprise features at a competitive price. By efficiently managing all aspects of customer operations and services, PRISM ensures that customer service representatives have access to accurate and current information, which reduces time spent on support calls and lowers overall support costs. Enhanced efficiency translates to heightened customer satisfaction, fostering loyalty and retention in an increasingly competitive market. This comprehensive approach not only streamlines processes but also enhances the overall customer experience.

Description

Work 365 is a comprehensive CSP management platform built to help Microsoft partners automate and streamline their business operations. It focuses on simplifying subscription management, billing, invoicing, and renewal processes within the Microsoft ecosystem. Built on Microsoft Dynamics 365 and the Power Platform, it integrates seamlessly with existing tools and workflows. The platform automates billing processes, ensuring accuracy while reducing the time spent on manual invoicing. It also enables partners to manage subscriptions, pricing strategies, and usage tracking from a single interface. Work 365 provides real-time analytics and reporting, giving businesses actionable insights into performance and revenue. Its customer self-service portal allows clients to manage subscriptions and services independently, improving satisfaction. The platform supports integrations with accounting systems, payment processors, and PSA tools, enhancing operational efficiency. It helps eliminate data silos by acting as a single source of truth for CSP operations. Overall, Work 365 empowers Microsoft partners to scale their business efficiently while maintaining control and visibility.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inovaware

Founded

1996

Country

United States

Website

www.inovaware.com

Vendor Details

Company Name

Work 365 Apps

Founded

2016

Country

United States

Website

www.work365apps.com

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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