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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With PRISM, enterprise subscription and billing automation reach new heights, offering unmatched flexibility in developing pricing and billing strategies. Our platform simplifies, manages, and automates intricate operations, enabling you to innovate more rapidly while scaling efficiently. PRISM empowers you to design billing plans tailored to your specific business needs, ensuring you can craft the subscription experiences that resonate most with your customers. Everything essential for managing your customer lifecycle is consolidated within one robust platform. Regardless of your company's size, we provide the essential enterprise features at a competitive price. By efficiently managing all aspects of customer operations and services, PRISM ensures that customer service representatives have access to accurate and current information, which reduces time spent on support calls and lowers overall support costs. Enhanced efficiency translates to heightened customer satisfaction, fostering loyalty and retention in an increasingly competitive market. This comprehensive approach not only streamlines processes but also enhances the overall customer experience.

Description

Work 365 is a comprehensive CSP management platform built to help Microsoft partners automate and streamline their business operations. It focuses on simplifying subscription management, billing, invoicing, and renewal processes within the Microsoft ecosystem. Built on Microsoft Dynamics 365 and the Power Platform, it integrates seamlessly with existing tools and workflows. The platform automates billing processes, ensuring accuracy while reducing the time spent on manual invoicing. It also enables partners to manage subscriptions, pricing strategies, and usage tracking from a single interface. Work 365 provides real-time analytics and reporting, giving businesses actionable insights into performance and revenue. Its customer self-service portal allows clients to manage subscriptions and services independently, improving satisfaction. The platform supports integrations with accounting systems, payment processors, and PSA tools, enhancing operational efficiency. It helps eliminate data silos by acting as a single source of truth for CSP operations. Overall, Work 365 empowers Microsoft partners to scale their business efficiently while maintaining control and visibility.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inovaware

Founded

1996

Country

United States

Website

www.inovaware.com

Vendor Details

Company Name

Work 365 Apps

Founded

2016

Country

United States

Website

www.work365apps.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

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