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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fire protection and inspection contractors engaged in commercial and industrial sectors across the U.S. and Canada rely on PENTA software daily to optimize their operations, whether they are handling fire inspection systems, implementing new life safety solutions, or addressing emergency service requests. The software seamlessly integrates the management of construction projects, inspections, service work orders, and maintenance agreements. It streamlines accounting processes across multiple locations and companies, making financial management more efficient. By utilizing mobile field service software, it automates the collection and transfer of labor hours, equipment usage, and inventory information from technicians in the field to the central office. Additionally, the system empowers leaders with vital business intelligence by providing essential management data in an easy-to-navigate analytical format. It also accommodates payroll processing for both unionized and non-unionized employees, ensuring comprehensive support for various workforce needs. This holistic approach not only enhances productivity but also drives profitability for fire protection contractors.

Description

PENTA Service Management Software enhances operational efficiency for businesses engaged in commercial and industrial fieldwork. Tailored specifically for large-scale construction and service organizations, this software optimizes service workflows and simplifies the management of work orders. Seamlessly integrated with PENTA Job Costing Software and boasting robust functionalities, it empowers users to streamline operations within bustling field service companies. Notable features encompass call management, work order initiation, maintenance contract handling, billing and invoicing, quoting for maintenance contracts, inspections, crew-centric field reporting, and service quotations, among others. Penta Technologies has dedicated over 35 years to providing software solutions and services that elevate productivity and operational success for firms in the commercial and industrial construction, engineering, and field service sectors. Their commitment to excellence has made them a trusted partner for countless organizations aiming to improve their operational processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PENTA Technologies

Country

United States

Website

www.penta.com/fire-inspection-software/

Vendor Details

Company Name

Penta Technologies

Founded

1991

Country

United States

Website

www.penta.com/service-management-work-order-software/

Product Features

Product Features

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

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