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features
design
support

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Description

PENTA Mechanical Contractor Software, which was previously known as PENTA Enterprise HVAC Contractor ERP, serves as an advanced platform designed to enhance the operational efficiency of large contractors in mechanical, sheet metal, refrigeration, and various other service sectors. The software efficiently supports contractors in tasks such as facility retrofitting, emergency service response, and the installation of new building systems, allowing them to optimize construction and operational costs. Among its features are construction accounting, project management tools, service and work order management, mobile field service capabilities, payroll processing, purchasing, inventory management, and enterprise content management, among others. Penta Technologies is dedicated to providing innovative software and services that elevate productivity and effectiveness for companies involved in commercial and industrial construction, engineering, and field service. With a legacy of over 35 years, Penta Technologies has consistently focused on addressing the needs of its partner organizations, ensuring they receive tailored solutions that foster growth and success in their respective fields. This commitment to excellence has solidified Penta Technologies' reputation as a trusted ally in the industry.

Description

Efficiently handle work orders, coordinate technician schedules, and swiftly dispatch vehicles using ServiceTrade, a versatile mobile and web field service management solution. Specifically designed for commercial and industrial service providers, ServiceTrade integrates top-notch customer engagement features with comprehensive field service management capabilities within a single platform. This integration enables businesses to optimize their operations, boost the productivity of their technicians and staff, while simultaneously elevating the overall customer experience. By utilizing such a robust tool, companies can stay ahead in a competitive market and ensure a higher level of service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AnswerForce No 
COZYROC SSIS+ Suite No 
Google Calendar No 
PartsLedger No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Sage Accounting No 
Sage Intacct No 
ServiceForms No 
WordPress No 
Zapier No 
magicplan No 

Integrations

AnswerForce Yes 
COZYROC SSIS+ Suite Yes 
Google Calendar Yes 
PartsLedger Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Sage Accounting Yes 
Sage Intacct Yes 
ServiceForms Yes 
WordPress Yes 
Zapier Yes 
magicplan Yes 

Pricing Details

$50000.00/one-time
Free Trial Yes 
Free Version No 

Pricing Details

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Penta Technologies

Founded

1991

Country

United States

Website

www.penta.com/mechanical-hvac-contractor-software/

Vendor Details

Company Name

ServiceTrade

Founded

2013

Country

United States

Website

www.servicetrade.com

Product Features

HVAC

Billing & Invoicing No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Inspection

Appointment Management No 
Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Photos In Reports No 
Print on Site No 
Report Templates No 
Speech Recognition No 
Subcontractor Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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