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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.

Description

The WinSen Remote Site Control Module (RSCM) software is specifically crafted to oversee remote, unattended installations. It facilitates control over one or more SSC standalone keypads primarily through modem connections. Each SSC standalone keypad operates independently, housing all user codes, time zone settings, and lockout statuses within its own local database. The WinSen RSCM is essential for refreshing the database of the remote keypads. This software is compatible with various Windows operating systems, including Windows 95, Windows 98, Windows NT, Windows 2000, and Windows XP. To initiate an update for the remote system, which maintains a self-contained user database, users can select the "Start Automatic Communications" option from the File menu within the WinSen RSCM. This action prompts RSCM to connect via modem to the remote sites, allowing for the simultaneous transmission of the entire day's activities to the keypads. Furthermore, it also ensures that the keypad activity recorded today is sent back to the home office computer for documentation and analysis, providing a comprehensive overview of system performance. This streamlined communication enhances operational efficiency and ensures the remote facilities are always up to date.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

8x8 Contact Center Yes 
Amazon Connect Yes 
Five9 Yes 
Genesys Cloud CX Yes 
NiCE CXone Mpower Yes 
Talkdesk Yes 
Tenant No 
Vonage Contact Center Yes 
Zoom Contact Center Yes 

Integrations

8x8 Contact Center No 
Amazon Connect No 
Five9 No 
Genesys Cloud CX No 
NiCE CXone Mpower No 
Talkdesk No 
Tenant Yes 
Vonage Contact Center No 
Zoom Contact Center No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1795.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PCI Pal

Founded

1999

Country

United Kingdom

Website

www.pcipal.com

Vendor Details

Company Name

Sentinel Systems

Founded

1975

Country

United States

Website

www.sentinelsystems.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

Self Storage

Customer Management No 
Deposit Tracking Yes 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation Yes 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location Yes 

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