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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.

Description

The adaptable VCode® and VPlatform™ systems provide legitimate users with a way to verify their identities across numerous transactions and interactions. Presently, these technologies are employed to guard against fraud in various industries, including document verification, unattended parking payment systems, comprehensive supply chain management, and engaging charitable giving activities. VPlatform® serves as the smart infrastructure that underpins VCode®, where VCodes are produced, monitored, and analytics are generated. No other solution currently available in the global marketplace can address security, distribution, and consumer engagement issues through a single unified protocol. The sophisticated VPlatform® technology ensures robust security and enhances user experience by integrating multiple security protocols. The potent combination of data and artificial intelligence that drives VPlatform® empowers authentic users to reliably verify themselves or their products and services during a wide range of online transactions and interactions. Additionally, the ongoing advancements in this technology promise to further enhance its effectiveness and reliability in the future.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

8x8 Contact Center Yes 
Amazon Connect Yes 
Five9 Yes 
Genesys Cloud CX Yes 
NiCE CXone Mpower Yes 
Talkdesk Yes 
Testim No 
Vonage Contact Center Yes 
Zoom Contact Center Yes 

Integrations

8x8 Contact Center No 
Amazon Connect No 
Five9 No 
Genesys Cloud CX No 
NiCE CXone Mpower No 
Talkdesk No 
Testim Yes 
Vonage Contact Center No 
Zoom Contact Center No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PCI Pal

Founded

1999

Country

United Kingdom

Website

www.pcipal.com

Vendor Details

Company Name

VST Enterprises

Country

United Kingdom

Website

vstenterprises.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Alternatives

Alternatives

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