Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.
Description
The adaptable VCode® and VPlatform™ systems provide legitimate users with a way to verify their identities across numerous transactions and interactions. Presently, these technologies are employed to guard against fraud in various industries, including document verification, unattended parking payment systems, comprehensive supply chain management, and engaging charitable giving activities. VPlatform® serves as the smart infrastructure that underpins VCode®, where VCodes are produced, monitored, and analytics are generated. No other solution currently available in the global marketplace can address security, distribution, and consumer engagement issues through a single unified protocol. The sophisticated VPlatform® technology ensures robust security and enhances user experience by integrating multiple security protocols. The potent combination of data and artificial intelligence that drives VPlatform® empowers authentic users to reliably verify themselves or their products and services during a wide range of online transactions and interactions. Additionally, the ongoing advancements in this technology promise to further enhance its effectiveness and reliability in the future.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
8x8 Contact Center
Yes
Amazon Connect
Yes
Five9
Yes
Genesys Cloud CX
Yes
NiCE CXone Mpower
Yes
Talkdesk
Yes
Testim
No
Vonage Contact Center
Yes
Zoom Contact Center
Yes
Integrations
8x8 Contact Center
No
Amazon Connect
No
Five9
No
Genesys Cloud CX
No
NiCE CXone Mpower
No
Talkdesk
No
Testim
Yes
Vonage Contact Center
No
Zoom Contact Center
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PCI Pal
Founded
1999
Country
United Kingdom
Website
www.pcipal.com
Vendor Details
Company Name
VST Enterprises
Country
United Kingdom
Website
vstenterprises.com
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No