Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.
Description
Sandpiper offers a suite of payment and IT-security solutions that are not only secure but also interoperable and user-friendly, achieved through the seamless merger of advanced digital security technologies, data services, social media integrations, applications, and smart devices. As a global provider of a multi-application platform, Sandpiper facilitates mobile commerce, proximity marketing, loyalty programs, and secure digital payments underpinned by robust security measures. The platform is designed to be intuitive, incorporating both hardware and software along with management tools suitable for various sectors, including universities, libraries, events, festivals, municipalities, fleet management, transportation, and mobile network operators. Additionally, we empower financial institutions, corporations, event organizers, caterers, retailers, and brands to swiftly implement highly secure digital payments and loyalty services, ensuring a comprehensive solution for modern commerce challenges. This commitment to innovation and security positions Sandpiper as a leader in digital transaction environments.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
8x8 Contact Center
Yes
Amazon Connect
Yes
Five9
Yes
Genesys Cloud CX
Yes
NiCE CXone Mpower
Yes
Talkdesk
Yes
Vonage Contact Center
Yes
Zoom Contact Center
Yes
Integrations
8x8 Contact Center
No
Amazon Connect
No
Five9
No
Genesys Cloud CX
No
NiCE CXone Mpower
No
Talkdesk
No
Vonage Contact Center
No
Zoom Contact Center
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PCI Pal
Founded
1999
Country
United Kingdom
Website
www.pcipal.com
Vendor Details
Company Name
Sandpiper Digital Payments
Founded
2014
Country
Switzerland
Website
www.sandpiper.ch/
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No