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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The needs for customer telemetry are varied and ever-changing. PBE delivers a broad range of systems designed to offer dependable, scalable, and inherently adaptable solutions to address these increasingly intricate requirements. Their modular SCADA-based hardware is capable of interfacing with both Ethernet and RF networks, which guarantees seamless integration with existing infrastructure. The Vantage software platform, expertly crafted by PBE, features an advanced and user-friendly centralized navigation interface that facilitates intelligent control, monitoring, and reporting capabilities. To ensure continuous improvement, PBE’s team of engineering specialists collaborates closely with clients to refine and expand available features and functionalities, including evacuation and emergency alert systems. Additionally, PBE provides comprehensive solutions for pump and motor control, fire and dust suppression, conveyor belt management, monitoring of leaky feeders, air quality assessment, and ventilation management, among others. This commitment to innovation ensures that PBE remains at the forefront of addressing the evolving needs of their customers.

Description

Field Service operations have evolved from being solely reactive, where technicians responded to equipment failures, to embracing a proactive approach facilitated by advanced field service software systems. This modern technology allows you to utilize comprehensive data about your customers' machinery, collected through mobile devices, enabling you to offer proactive service suggestions that help prevent costly downtimes and unexpected equipment malfunctions. Consequently, you can not only enhance customer satisfaction but also uncover additional sales opportunities and foster stronger relationships with your clients. Regardless of whether your business involves manufacturing or distributing equipment like cranes and conveyor belts, or if you are a contractor maintaining systems such as boilers and fire protection equipment, it is essential to explore the capabilities of PENTA software to optimize your field service operations. By adopting such innovative tools, your organization can significantly improve efficiency and customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Logi Analytics
MySQL
OnBase

Integrations

Amazon Web Services (AWS)
Logi Analytics
MySQL
OnBase

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PBE

Founded

1971

Country

United States

Website

pbegrp.com/communications/scada/

Vendor Details

Company Name

Penta Technologies

Founded

1968

Country

United States

Website

www.penta.com/field-service-software/

Product Features

Mining

3D Modeling
Cross Section Creation
Data Exchange
Data Storage
Exception Notification
Fence Diagrams
Log Map Creation
People Tracking
Pit Optimization Reporting
Risk Management
Volumetrics

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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