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Description
Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.
Description
Seize every opportunity and guarantee that your clients connect with a live representative instead of a voicemail system. Each call is managed by a professional personal assistant who possesses a deep understanding of your business, functioning as if they are part of your team. e-PA serves as your dedicated secretary, enhancing your chances of securing new business regardless of your customers' preferred modes of communication. Enjoy uninterrupted support and premium customer service at any stage of your growth journey. e-PA offers flexibility by acting as either a full-time or part-time secretary, safeguarding your enterprise against the risks of missed calls. With exceptional teams available to handle your phone communications, website live chat, contact forms, social media inquiries, and emails, it feels like they are right in your office. They provide professional overflow call handling for your existing staff or comprehensive reception services around the clock. This overflow support is ideal for busy times or employee vacations, eliminating the need for costly equipment or technology. Your PA team effortlessly adapts to any online calendar, website, or software needed to ensure seamless appointment scheduling, making it easier than ever to manage your business communications effectively. Partnering with e-PA means you can focus on growth while they handle the details.
API Access
Has API
API Access
Has API
Integrations
Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
DaySmart Appointments
Etsy
Freshsales
Google Calendar
HubSpot Customer Platform
Integrations
Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
DaySmart Appointments
Etsy
Freshsales
Google Calendar
HubSpot Customer Platform
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$55.24 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PATLive
Founded
1990
Country
United States
Website
www.patlive.com
Vendor Details
Company Name
e-PA
Country
United Kingdom
Website
e-pa.com
