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Description

PAQATO is an innovative platform designed to enhance the post-purchase experience in ecommerce by turning the delivery process into a key driver of growth and customer interaction through the automation of personalized communications, tracking, and comprehensive analytics. By offering branded, proactive shipping notifications via various channels such as email and SMS, PAQATO ensures that customers are consistently updated on their package status, which not only keeps them engaged but also encourages them to revisit the online store, ultimately leading to increased sales and a decrease in service-related inquiries. Additionally, PAQATO enables merchants to create tailored track and trace pages within their own shop environment, allowing customers to engage with the brand while accessing product recommendations, special offers, and upsell opportunities, all while monitoring their order status—effectively turning delivery updates into opportunities for conversion. Furthermore, the platform provides insightful shipping performance controls and dashboards that enhance transparency around carrier KPIs, transit times, delays, and logistics data, equipping businesses with the tools needed to refine fulfillment strategies and make informed decisions that can lead to better operational efficiency and customer satisfaction. By integrating these features, PAQATO not only optimizes the shipping experience but also fosters long-term relationships between brands and their customers.

Description

We offer cutting-edge shipping solutions designed to save both time and money for small businesses across North America. At Paid, we embrace a unified vision for our future. Established in 2008, we have cultivated a culture rooted in integrity and fundamental values. Our environment encourages our team to relentlessly scrutinize every aspect of our work, particularly our methods and outcomes. We consistently pose the question, “Is this the right course of action?”—considering our customers, team members, community, and shareholders. We maintain that it's feasible to meet the needs of all stakeholders, but achieving this requires us to collaborate effectively and strive for continuous improvement beyond the current standards. Ultimately, our commitment to excellence drives us to innovate and adapt in an ever-evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

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Microsoft Dynamics 365
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Xentral
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monday work management
xt:Commerce

Integrations

Magento
Actindo
Asana
Brevo
CleverReach
Google Sheets
Jimdo
Jira
Microsoft Dynamics 365
PrestaShop
Shopify
Slack
Solvemate
Spryker
Wix
WooCommerce
Xentral
Zendesk
monday work management
xt:Commerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PAQATO

Founded

2015

Country

Germany

Website

www.paqato.com

Vendor Details

Company Name

Paid, Inc.

Founded

1999

Country

United States

Website

paid.com

Product Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Alternatives

Alternatives

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