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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

Description

WapiPulse serves as a comprehensive web-based CRM and messaging solution designed specifically for teams utilizing the WhatsApp Business Platform to handle customer interactions, marketing initiatives, and support services. It features a collaborative multi-agent inbox that allows for effective conversation management through assignment and team access controls, in addition to offering tools for developing automated chatbot workflows and launching personalized messaging campaigns. Organizations can seamlessly integrate their WhatsApp operations with platforms like Shopify and WooCommerce by utilizing documented integrations and webhooks. This platform is particularly beneficial for startups, e-commerce stores, and various entities looking to streamline their sales, customer engagement, and support communications within a unified system. Furthermore, WapiPulse enhances its functionality with API-oriented features, enabling businesses to connect their messaging workflows with other operational processes, thereby optimizing overall efficiency and responsiveness in customer relations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify No 
WhatsApp Yes 
WooCommerce No 

Integrations

Shopify Yes 
WhatsApp No 
WooCommerce Yes 

Pricing Details

$53.00
Free Trial Yes 
Free Version No 

Pricing Details

₹999/month
The Starter plan is ₹1,499 per month. A Business Pro plan is listed at ₹3,999 per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ownchat

Founded

2022

Country

India

Website

ownchat.app

Vendor Details

Company Name

J.V. Marketing Solution Private Limited

Founded

2024

Country

India

Website

wapipulse.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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