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Description
Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications.
With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere.
Key Features Include:
- **Shared Team Inbox:** Collaborate efficiently with team members.
- **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers.
- **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly.
- **WhatsApp Automation:** Streamline conversations to engage customers effectively.
- **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp.
- **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency.
In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.
Description
Utilize a dependable and secure SMS service provider along with direct operators in India to send instant verification OTP messages. By integrating various SMS APIs, you can ensure that your SMS alerts and OTPs reach your customers' inboxes without delay. This approach not only helps in generating leads and promoting brands but also facilitates gathering feedback through short code SMS services. You can send different types of messages, including transactional, promotional, explicit, and implicit SMS, using 5-digit numbers such as 56161. Additionally, the P2A SMS service is backed by a national telecom service provider and offers comprehensive API integration options with client systems and middleware for seamless request sharing. Customizable options for GSM, landline, or short code numbers can also be arranged upon request. Target your desired audience effectively using geo-analytical SMS services, which help convert potential clients into leads by delivering messages to the right location. By leveraging multiple operator-based filters, you can enhance your communications and ensure they are more efficient and impactful. Ultimately, this strategy aims to maximize engagement and foster lasting connections with your customer base.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$53.00
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ownchat
Founded
2022
Country
India
Website
ownchat.app
Vendor Details
Company Name
Smartping
Founded
2015
Country
India
Website
www.smartping.in/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
