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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Begin gathering feedback from your audience using their preferred communication platform. Enjoy the advantages of leveraging WhatsApp, the most widely used and cherished messaging application globally. With one-third of the global population engaging with WhatsApp daily, there’s no need to request your respondents to download another app when they already enjoy this one. Avoid the clutter of email inboxes by reaching them directly through WhatsApp, ensuring faster responses that can shift from hours to mere minutes. WhatsApp offers a familiar environment for respondents to comfortably share their views and insights. Connect with your audience in their preferred space, achieving response rates that can exceed 95%. Eliminate the hassle of switching between email links and cumbersome websites, and engage with them where they naturally interact. While quantitative data provides the "what," it often lacks the "why." Enhance your insights by pairing multiple-choice questions with video and audio responses, allowing participants to articulate their thoughts more comprehensively and enrich your understanding of their perspectives. This approach not only streamlines the feedback process but also fosters a more engaging experience for the respondents.

Description

WaliChat serves as a communication solution tailored for teams leveraging WhatsApp to interact with their customers. As businesses expand, they often face challenges when they can no longer rely on a single phone; WaliChat addresses this issue by enabling multiple users to manage one or more WhatsApp numbers directly from their computers or mobile devices at the same time. Importantly, it seamlessly integrates with your current WhatsApp Business number, allowing you to connect without the need to migrate data or lose any chat history—simply link it and begin using it immediately. Essential Features of WaliChat Collaborative Inbox for Teams: Rather than sharing a single phone, your whole support or sales team can access the platform, view incoming messages, and respond efficiently. You can delegate specific conversations to individual team members to ensure organization and clarity. User-Friendly AI & Automation: The platform includes a visual tool known as "Flows," which allows you to create AI agents. These agents go beyond simple "out of office" messages; they can be trained using your business information to provide answers to frequently asked questions or to qualify leads around the clock without requiring human intervention. This enhances productivity and ensures timely customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp

Integrations

WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Outside Voice

Founded

2019

Country

Singapore

Website

www.outsidevoice.io

Vendor Details

Company Name

WaliChat

Founded

2021

Country

United Kingdom

Website

wali.chat

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives