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Average Ratings 0 Ratings
Description
Begin gathering feedback from your audience using their preferred communication platform. Enjoy the advantages of leveraging WhatsApp, the most widely used and cherished messaging application globally. With one-third of the global population engaging with WhatsApp daily, there’s no need to request your respondents to download another app when they already enjoy this one. Avoid the clutter of email inboxes by reaching them directly through WhatsApp, ensuring faster responses that can shift from hours to mere minutes. WhatsApp offers a familiar environment for respondents to comfortably share their views and insights. Connect with your audience in their preferred space, achieving response rates that can exceed 95%. Eliminate the hassle of switching between email links and cumbersome websites, and engage with them where they naturally interact. While quantitative data provides the "what," it often lacks the "why." Enhance your insights by pairing multiple-choice questions with video and audio responses, allowing participants to articulate their thoughts more comprehensively and enrich your understanding of their perspectives. This approach not only streamlines the feedback process but also fosters a more engaging experience for the respondents.
Description
We conduct tests to gain a deeper understanding of genuine individuals. To truly comprehend these individuals, it is essential to listen not only to their words but also to their tone, appearance, emotional expressions, and interactions with your product or service. The UserTribe platform facilitates video-based testing with authentic customers worldwide, integrating anthropological insights augmented by AI and machine learning technologies. This approach yields profound human insights, equipping businesses to enhance customer experiences significantly. Uncover unique perspectives on customer-centricity and explore ways to actively engage customers in your business processes and decision-making. People communicate through a myriad of senses and within their specific contexts. To fully grasp customer perspectives and develop authentic human insights, UserTribe employs a methodology and software that leverages the comprehensive capabilities of video formats to capture and analyze a wide range of sensory responses, from emotional sentiments to facial expressions, ultimately enriching the understanding of customer behavior. By doing so, businesses can foster stronger relationships with their clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$150 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Outside Voice
Founded
2019
Country
Singapore
Website
www.outsidevoice.io
Vendor Details
Company Name
UserTribe
Founded
2013
Country
Denmark
Website
usertribe.com/products/
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Usability Testing
A/B Testing
No
Annotations
No
Audience Targeting
No
Heatmaps
No
Impression Testing
No
Mobile Testing
No
Moderated Usability Testing
No
Prototype Testing
No
Quantitative Metrics
No
Remote User Testing
No
Reporting / Analytics
No
Surveys and Feeback
No
Video Recording / Transcription
No