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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OutcomeWatch is an application designed for Shopify that monitors the effectiveness of order automations and identifies any discrepancies. While Shopify Flow or other applications may indicate that an order has been successfully processed, there can still be issues, such as the absence of a VIP tag or a hold on fulfillment. Merchants can select an order event—like order creation, payment processing, cancellation, or any alterations in fulfillment—and outline the expected result, which may include specific tags or changes in financial or fulfillment statuses, along with a grace period for verification. Once this grace period elapses, OutcomeWatch reevaluates the actual state of the order within Shopify and documents any incidents, clearly detailing both the anticipated outcome and the information reported by Shopify. For each new incident recorded, paid plans will trigger an email notification. It’s important to note that the app operates in a read-only capacity, focusing solely on reporting missing outcomes without altering any store data. The Free plan allows for one watchdog and up to 100 checks monthly, while the Starter plan offers the capability for up to ten watchdogs, provides email alerts, and maintains a 30-day incident history, all of which can be tried for free for a week. This ensures that merchants can better manage and rectify any issues that may arise in their order processes.

Description

POinbox is a specialized app designed for Shopify retailers focused on wholesale and B2B transactions, enabling them to efficiently process customer purchase orders received via email or file uploads. This application is capable of interpreting various formats including PDFs, Excel files, CSVs, Word documents, as well as images and scanned documents, subsequently generating a draft order in Shopify for staff assessment. It facilitates the identification of buyers by linking them to existing Shopify customers, B2B accounts, and their respective locations, while also aligning order items with products listed in the catalog, incorporating customer-specific item identifiers when applicable. By default, the drafts utilize the pricing from the Shopify catalog and highlight any discrepancies with the original purchase orders for further consideration. Any lines that present ambiguous matches are flagged for staff resolution prior to the draft’s finalization, and the corresponding purchase order number is documented within Shopify’s designated field. Once the draft receives approval, the Shopify platform takes over to manage payment processing, invoicing, and order fulfillment. It is important to note that POinbox is specifically tailored for transforming customer-generated purchase orders into draft sales orders, rather than functioning as a tool for supplier purchase orders, an EDI system, or a wholesale ordering portal. This ensures a streamlined approach to handling B2B transactions while maintaining clarity throughout the process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Resend Yes 

Integrations

Shopify Yes 
Resend No 

Pricing Details

$19/month
Free plan: 1 watchdog and 100 checks per month. Starter: $19 per month, with 10 watchdogs, email alerts, and 30-day incident history; includes a 7-day free trial.
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month
Free: 5 successful drafts lifetime. Starter: $29/month for 40 drafts/month. Growth: $79/month for 120 drafts/month. Enterprise: custom pricing and draft quotas. Prices are billed in USD.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MoeZee Shop

Country

Egypt

Website

apps.shopify.com/outcomewatch

Vendor Details

Company Name

RippleStep

Founded

2025

Country

India

Website

ripplestep.com/products/poinbox/

Product Features

Product Features

Order Entry

Back Order Management No 
Customer Database No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Real Time Order Entry No 
Remote Order Entry No 
Shipping Management No 
Warehouse Management No 

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