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Description
OtherLevels offers a dynamic sports engagement platform that leverages real-time game data, live betting odds, and player interactions to enhance customer engagement. Their intelligent messaging service acts as a comprehensive multi-channel platform, utilizing data and live events to communicate effectively. Whether it's the thrill of live sports or the suspense of a rising lottery prize, OtherLevels crafts tailored customer experiences by integrating diverse data sources, extensive content libraries, and insights into player behavior to strengthen customer relationships. Instead of relying on generic CRM lifecycle marketing, businesses can focus on delivering impactful experiences in sports, iGaming, and lotteries that resonate deeply with their audience. Central to this approach is data, which drives personalization and facilitates real-time messaging strategies. By combining advanced event processing with external data feeds and player behavior insights, OtherLevels enhances both the creation of content and the delivery of messages. Consequently, the platform produces engagement experiences that are rich in content and highly relevant to the context of the moment, ensuring users remain captivated. This innovative method not only boosts customer interaction but also fosters loyalty in a competitive landscape.
Description
SOFTSWISS Casino Platform
SOFTSWISS Casino Platform is a full-stack iGaming management platform designed for online casino operators launching, managing, and scaling their businesses across regulated markets. Trusted by 300+ operator brands, it combines core casino operations within a single integrated infrastructure.
Built for regulated markets, the platform covers player account management, payments, CRM, bonus management, fraud detection, compliance, reporting, and analytics, giving operators centralised control over day-to-day casino operations.
Player engagement tools are integrated directly into the platform and connected to live player data, enabling operators to manage bonuses, communications, retention activities, and player journeys within the same ecosystem.
The platform operates on ISO 27001-certified infrastructure and maintains 99.99% uptime across 14 years in production. Its scalable architecture is designed to support growing projects as well as established operators managing complex, high-volume casino operations.
API Access
Has API
API Access
Has API
Integrations
SalonWings
Taxi for Email
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Otherlevels
Country
United Kingdom
Website
www.otherlevels.com
Vendor Details
Company Name
SOFTSWISS
Founded
2009
Country
Malta
Website
www.softswiss.com/casino-platform/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
