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Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
Description
Zetron specializes in providing essential communications technology that integrates various command-and-control, dispatch, radio, and situational awareness solutions to ensure constant connectivity in critical situations where dependable communication is vital. Their offerings include advanced IP-based dispatch consoles, such as MAX Dispatch, which feature customizable, contemporary user interfaces that consolidate radio, voice, and data functionalities into one comprehensive operator console, thereby enhancing the efficiency and response capabilities of dispatchers. Additionally, Zetron’s systems are designed to support a range of critical functions, including emergency call handling, CAD/GIS mapping, voice logging, fire station notifications, and automatic vehicle tracking. These solutions are developed for high interoperability with external systems and are adaptable for deployment in diverse sectors, including public safety, transportation, utilities, natural resources, healthcare, and educational institutions. The versatility and reliability of Zetron's technology make it a pivotal player in enhancing communication infrastructure across various industries.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Vendor Details
Company Name
Zetron
Founded
1980
Country
United States
Website
www.zetron.com
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
