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Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
Description
SOMA Records is a top-tier, customizable records management solution designed to enhance data integrity and streamline workflow processes across agencies. This application is specifically tailored to meet the growing demands of a 911 dispatch center, featuring a highly visual, automation-friendly interface that prioritizes the dispatcher's needs. By optimizing data-driven dispatch recommendations, SOMA significantly reduces dispatch times and lessens the cognitive burden on dispatchers, contributing to a more sustainable workforce. Our real-time data analysis capabilities, powered by an integrated analytics engine, allow for effective decision-making. Additionally, we incorporate GIS mapping to provide visual insights into criminal activity relevant to your area. This empowers command staff to efficiently allocate resources and implement effective "smart policing" strategies, ultimately enhancing community safety. The focus on user experience ensures that every interaction with the application is intuitive and productive.
API Access
Has API
API Access
Has API
Integrations
SOMA Global Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Vendor Details
Company Name
SOMA Global
Founded
2017
Country
United States
Website
www.somaglobal.com/applications/soma-records/
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
