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Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
Description
RadioPro Dispatch Software is an IP dispatch console tailored for Windows that empowers organizations to manage their two-way radio communications by linking Motorola MOTOTRBO and Kenwood NEXEDGE systems via IP networks. It offers a range of functionalities including voice dispatch for various talk groups, text messaging capabilities, and GPS fleet mapping and tracking with geofencing features. Additionally, it supports telemetry, allows for remote monitoring and control of radios, and provides extensive history logging with options for voice playback and event reporting, all within a user-friendly console that reduces the learning curve for new users. Dispatchers can effortlessly communicate with individual radios, subscriber groups, or broadcast all-call messages, while also monitoring radio functionality and managing the activation or deactivation of radios. Integrated features include call boxes that can trigger Avigilon cameras during emergencies, and it maintains a searchable database for audio, text, and GPS events without incurring ongoing licensing fees. This comprehensive approach to radio dispatching enhances operational efficiency and ensures a reliable communication network for organizations.
API Access
Has API
API Access
Has API
Integrations
Avigilon
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Vendor Details
Company Name
CTI Products
Founded
2021
Country
United States
Website
ctiproducts.com/RadioProDispatch/
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues