Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Origina stands out as a premier independent provider of third-party software support for IBM software, catering to a wide range of clients with over 800 IBM products available through the Passport Advantage program. Our team of Global IBM® Experts offers around-the-clock support, ensuring that customers receive assistance within just 30 minutes, thanks to our rigorous Service Level Agreements (SLAs). By transitioning from IBM to Origina for their software support needs, clients can realize significant savings of up to 50 percent annually, while also enjoying the benefits of avoiding mandatory upgrades. This approach not only enhances financial efficiency but also allows clients to derive maximum value from their IBM software by prolonging its effective use. Origina is committed to revolutionizing software support through its foundational principles: extending the software lifecycle, safeguarding its security and stability, and improving its overall functionality and performance. Ultimately, our goal is to empower customers, maximizing their investment in technology while ensuring they receive the highest quality of support.
Description
SymphonyAI’s IT Service Management solution leverages AI to automate workflows, improve productivity, and provide a seamless user experience. The platform features a unified service portal, empowering users with self-service capabilities while offering 24/7 AI-driven support. It includes tools for quick deployment, service automation, and no-code customization, allowing businesses to tailor IT services according to specific needs. With a focus on enhanced service quality, SymphonyAI helps companies streamline operations, resolve issues faster, and deliver more intuitive service experiences.
API Access
Has API
API Access
Has API
Integrations
IBM Cloud
IBM Cognos Analytics
IBM DataStage
IBM Db2
IBM FileNet Content Manager
IBM Informix
IBM MQ
IBM Netcool Operations Insight
IBM OpenPages
IBM Sterling Connect:Direct
Integrations
IBM Cloud
IBM Cognos Analytics
IBM DataStage
IBM Db2
IBM FileNet Content Manager
IBM Informix
IBM MQ
IBM Netcool Operations Insight
IBM OpenPages
IBM Sterling Connect:Direct
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Origina
Founded
2012
Country
United kingdom
Website
www.origina.com
Vendor Details
Company Name
SymphonyAI
Founded
2017
Country
United States
Website
www.symphonyai.com/itsm/it-service-management/
Product Features
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal