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features
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support

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Description

OrderOasis is an innovative online order entry platform created by Ai2, aiming to simplify the ordering experience for both businesses and their customers. This system is accessible through all major web browsers, enabling users to conveniently place orders from any desktop or mobile device without requiring extra hardware. Its advanced search functionality allows users to quickly locate products based on item description, brand, category, or product code, complete with intelligent auto-correction for common typing errors. With the capacity to handle an unlimited number of SKUs and users, OrderOasis grants access to vital features such as order history, customized reporting, order guides, and accounts receivable details. Furthermore, it facilitates scanning through smartphone browsers or USB-connected scanning devices, providing seamless integration for imported data. The platform also includes customizable options for displaying or concealing on-hand inventory levels, which assists businesses in effectively managing their stock. Additionally, the user-friendly interface ensures that both new and returning customers can navigate the system with ease, enhancing overall satisfaction.

Description

Spoonfed is a cloud-based, intuitive solution for food order management in meetings and conferences. Global system that can be configured for complex and simple contracts. Enterprise reporting. Empower your customers through online, mobile responsive, ordering and order management; View/edit/repeat/cancel order functionality within customer's profile - no need to call the catering team; Allergens/nutritional information viewable - with option to add notes. Group ordering allows guests to make individual requests as part of a larger order. Each meal is wrapped separately for contactless pickup/delivery. Our 'best-in-class' ordering experience is supported by Back of House reporting and a comprehensive, end-to–end order management system for catering staff. Teams in the USA and UK provide highly responsive support and onboarding. Reduce mistakes and save time for customers and caterers with streamlined production data. This ensures accurate orders are sent out on time. We have developed a number of Business Use Cases which enables catering teams to do what they already do, but better AND also be in the position to extend their reach and take up new opportunities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net No 
DoorDash No 
Google Maps No 
Mailchimp No 
PayPal No 
QuickBooks Online No 
Sage Accounting No 
Square Card Reader No 
Unicheck No 
Xero No 

Integrations

Authorize.Net Yes 
DoorDash Yes 
Google Maps Yes 
Mailchimp Yes 
PayPal Yes 
QuickBooks Online Yes 
Sage Accounting Yes 
Square Card Reader Yes 
Unicheck Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Varied price tariffs available
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ai2

Founded

1986

Country

United States

Website

www.ai2.com/online-ordering-system-3/

Vendor Details

Company Name

Spoonfed

Founded

2010

Country

United Kingdom

Website

getspoonfed.com

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA Yes 
Driver Management Yes 
For Courier Services No 
For Freight Yes 
For Restaurants No 
Order Tracking Yes 
Routing Yes 
Scheduling No 
Signature Capture Yes 
Surveys & Feedback No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce No 
Status Tracking Yes 
Website Integration No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management Yes 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management No 

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA No 
Driver Management Yes 
For Courier Services Yes 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing No 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Food Service Management

Costing Yes 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals Yes 
Inventory Management No 
Menu Planning Yes 
Nutritional Analysis Yes 
Online Payments / Funding Yes 
Point of Sale (POS) Yes 
Purchasing No 
Recipe Management Yes 
Schools No 
Tray Tracking No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

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