Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Integrate customer information from various online, offline, and third-party sources to develop a cohesive and dynamic real-time perspective of each individual customer. The Oracle Unity Customer Data Platform utilizes machine learning to recommend the most effective next steps within any current business workflows. It merges back-office and CRM data into a comprehensive 360-degree customer profile. By continuously collecting customer signals and updating the profile in real time, Oracle Unity ensures you have the latest insights about your customers at all times. Streamline and merge all your data sources—whether they are online, offline, or from first-, second-, and third-party origins—into a fluid and interconnected customer profile. Connect unique identities across multiple devices, channels, and platforms effectively. Leverage sophisticated privacy and identity management features to construct a unified and accessible profile. Furthermore, manage and enhance data quality by aggregating all information, including real-time behavioral signals, within a centralized repository, ensuring that your customer insights remain accurate and actionable. This comprehensive approach enables businesses to respond to customer needs more swiftly and effectively than ever before.
Description
ProcessUnity Vendor Risk Management is a software-as-a-service (SaaS) application that helps companies identify and remediate risks posed by third-party service providers. ProcessUnity VRM combines a powerful vendor services catalog, dynamic reporting, and risk process automation to streamline third-party risk activities. It also captures key supporting documentation to ensure compliance and meet regulatory requirements. ProcessUnity VRM offers powerful capabilities that automate repetitive tasks, allowing risk managers to concentrate on more valuable mitigation strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Accenture Cloud Trade Promotion Management
Yes
Argent
Yes
BitSight
No
Cisco AnyConnect
Yes
Cognizant
Yes
Decimal
Yes
Deloitte Compliance Suite
Yes
EVOSYS TELEMATICS
Yes
Global Risk Exchange
No
Kinetica
Yes
Integrations
Accenture Cloud Trade Promotion Management
No
Argent
No
BitSight
Yes
Cisco AnyConnect
No
Cognizant
No
Decimal
No
Deloitte Compliance Suite
No
EVOSYS TELEMATICS
No
Global Risk Exchange
Yes
Kinetica
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/customer-data-platform/
Vendor Details
Company Name
ProcessUnity
Founded
2003
Country
United States
Website
www.processunity.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Risk Management
Alerts/Notifications
Yes
Auditing
Yes
Business Process Control
No
Compliance Management
Yes
Corrective Actions (CAPA)
No
Dashboard
Yes
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
Yes
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
Yes
Risk Assessment
Yes