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Description

Oversee all aspects of new subscriptions, renewals, and upgrades by integrating your CRM with back-office systems, thus gaining a comprehensive understanding of customers' buying patterns. Powered by machine learning, Oracle Subscription Management stands out as the sole fully integrated, cloud-based subscription management platform tailored for both product and service-oriented businesses, streamlining the administration of contracts, invoicing, and revenue management. Transform your organization with subscription services using a flexible solution that accommodates intricate products and services, along with capabilities for quoting, deal management, and customer self-service, all while reducing the burden of complicated administrative tasks and manual operations. Simplify intricate workflows across various systems and interaction points, thereby enhancing efficiency. Accommodate numerous engagement avenues across diverse pricing, delivery, and billing frameworks. Equip your sales and service teams with the necessary tools to seamlessly adjust, oversee, and renew deployment options, ensuring that they have everything needed for optimal customer interaction and satisfaction. This holistic approach not only boosts operational efficiency but also enhances customer relationships and retention in the long run.

Description

Transform your subscription service with a top-tier solution designed for efficient monetization and management. Current systems might be hindering your progress, leaving finance departments overwhelmed with spreadsheets and developers facing delays. Zuora simplifies subscription management, allowing you to swiftly adapt to evolving go-to-market strategies on a unified platform. Accelerate billing processes for high volumes of invoices while maintaining precision and accuracy. Organize customers into groups and establish automated billing schedules tailored to each group’s needs. Each time a customer alters their subscription—whether through upgrades, downgrades, or other changes—billing is inevitably affected. With the Rating Engine from the Zuora Central Platform, these prorations and calculations are automatically managed, preventing bottlenecks in your workflow. Additionally, leverage Zuora’s tax engine or connect with a third-party tax solution to ensure real-time tax calculations for every invoice processed, enhancing your operational efficiency even further. This integrated approach not only streamlines your billing operations but also improves customer satisfaction by ensuring accurate and timely invoicing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management Yes 
Adyen No 
Aritic Mail No 
ChartMogul No 
CorralData No 
Desktop.com No 
Faraday No 
Kayako No 
Levenue No 
Matillion No 
ProfitWell No 
Salesforce No 
Stigg No 
Teamstack No 
Tesorio No 
Thales Sentinel No 
Y42 No 
Zephr No 

Integrations

Accenture Cloud Trade Promotion Management No 
Adyen Yes 
Aritic Mail Yes 
ChartMogul Yes 
CorralData Yes 
Desktop.com Yes 
Faraday Yes 
Kayako Yes 
Levenue Yes 
Matillion Yes 
ProfitWell Yes 
Salesforce Yes 
Stigg Yes 
Teamstack Yes 
Tesorio Yes 
Thales Sentinel Yes 
Y42 Yes 
Zephr Yes 

Pricing Details

$240 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/sales/subscription-management/

Vendor Details

Company Name

Zuora

Founded

2007

Country

United States

Website

www.zuora.com

Product Features

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing Yes 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture Yes 

Recurring Billing

Customer Portal Yes 
Deferred Billing Yes 
Discount Management Yes 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management No 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition Yes 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

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