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Average Ratings 1 Rating
Description
Oracle Self-Service Integration streamlines tasks among various cloud applications, enhancing both productivity and collaboration by allowing users to automate manual processes independently of IT support. This solution enables users to connect Oracle applications with other widely-used cloud services, as well as facilitate integrations among their preferred cloud tools. The SSI dashboard serves as a central hub, providing access to all product features and allowing users to view their recipes, which include active, inactive, and incomplete tasks in the My Recipes section. Users can select any recipe to enter the Recipe Editor for further customization and management. Additionally, the Cloud Apps collection allows users to browse and discover their preferred applications, and they can refine their search by specifying one or more cloud services to find exactly what they need. This comprehensive integration platform ultimately empowers organizations to optimize their workflows and collaborate more effectively.
Description
Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Asana
Yes
Dropbox
Yes
Gmail
Yes
Google Calendar
Yes
Google Cloud Platform
Yes
Google Contacts
Yes
Google Drive
Yes
Google Sheets
Yes
Mailchimp
Yes
Microsoft OneNote
Yes
Integrations
Asana
No
Dropbox
No
Gmail
No
Google Calendar
No
Google Cloud Platform
No
Google Contacts
No
Google Drive
No
Google Sheets
No
Mailchimp
No
Microsoft OneNote
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact Oracle for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
docs.oracle.com/en/cloud/paas/self-service-integration-cloud/index.html
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Social Selling
Automated Publishing
No
Compliance Management
No
Content Discovery
No
Content Management
No
Employee Advocacy
No
Gamification
No
Lead Engagement
Yes
Performance Metrics
No
Pre-Approved Content Library
Yes
Single Sign On
No
Social Media Monitoring
No