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Description

Oracle Self-Service Integration streamlines tasks among various cloud applications, enhancing both productivity and collaboration by allowing users to automate manual processes independently of IT support. This solution enables users to connect Oracle applications with other widely-used cloud services, as well as facilitate integrations among their preferred cloud tools. The SSI dashboard serves as a central hub, providing access to all product features and allowing users to view their recipes, which include active, inactive, and incomplete tasks in the My Recipes section. Users can select any recipe to enter the Recipe Editor for further customization and management. Additionally, the Cloud Apps collection allows users to browse and discover their preferred applications, and they can refine their search by specifying one or more cloud services to find exactly what they need. This comprehensive integration platform ultimately empowers organizations to optimize their workflows and collaborate more effectively.

Description

Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Dropbox
Gmail
Google Calendar
Google Cloud Platform
Google Contacts
Google Drive
Google Sheets
Mailchimp
Microsoft OneNote
Salesforce Agentforce Commerce
Slack
SurveyMonkey

Integrations

Asana
Dropbox
Gmail
Google Calendar
Google Cloud Platform
Google Contacts
Google Drive
Google Sheets
Mailchimp
Microsoft OneNote
Salesforce Agentforce Commerce
Slack
SurveyMonkey

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

docs.oracle.com/en/cloud/paas/self-service-integration-cloud/index.html

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

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