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Description

Oracle Self-Service Integration streamlines tasks among various cloud applications, enhancing both productivity and collaboration by allowing users to automate manual processes independently of IT support. This solution enables users to connect Oracle applications with other widely-used cloud services, as well as facilitate integrations among their preferred cloud tools. The SSI dashboard serves as a central hub, providing access to all product features and allowing users to view their recipes, which include active, inactive, and incomplete tasks in the My Recipes section. Users can select any recipe to enter the Recipe Editor for further customization and management. Additionally, the Cloud Apps collection allows users to browse and discover their preferred applications, and they can refine their search by specifying one or more cloud services to find exactly what they need. This comprehensive integration platform ultimately empowers organizations to optimize their workflows and collaborate more effectively.

Description

Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
Dropbox Yes 
Gmail Yes 
Google Calendar Yes 
Google Cloud Platform Yes 
Google Contacts Yes 
Google Drive Yes 
Google Sheets Yes 
Mailchimp Yes 
Microsoft OneNote Yes 
Salesforce Agentforce Commerce Yes 
Slack Yes 
SurveyMonkey Yes 

Integrations

Asana No 
Dropbox No 
Gmail No 
Google Calendar No 
Google Cloud Platform No 
Google Contacts No 
Google Drive No 
Google Sheets No 
Mailchimp No 
Microsoft OneNote No 
Salesforce Agentforce Commerce No 
Slack No 
SurveyMonkey No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Contact Oracle for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

docs.oracle.com/en/cloud/paas/self-service-integration-cloud/index.html

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

Social Selling

Automated Publishing No 
Compliance Management No 
Content Discovery No 
Content Management No 
Employee Advocacy No 
Gamification No 
Lead Engagement Yes 
Performance Metrics No 
Pre-Approved Content Library Yes 
Single Sign On No 
Social Media Monitoring No 

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