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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Oracle Digital Assistant
Oracle In-Memory Cost Management
Autymate
Configure One Cloud
Encompass CX
Formstack
FortiGate NGFW
GA Connector
LinkedIn Sales Navigator
Microsoft Azure
Oracle B2C Service
Oracle Cloud CX
Oracle Field Service
Oracle Intelligent Advisor
Oracle Knowledge Management
StarfishETL
Topbox
VoIPstudio
Xinix

Integrations

Oracle Digital Assistant
Oracle In-Memory Cost Management
Autymate
Configure One Cloud
Encompass CX
Formstack
FortiGate NGFW
GA Connector
LinkedIn Sales Navigator
Microsoft Azure
Oracle B2C Service
Oracle Cloud CX
Oracle Field Service
Oracle Intelligent Advisor
Oracle Knowledge Management
StarfishETL
Topbox
VoIPstudio
Xinix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

cloud.oracle.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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