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Average Ratings 0 Ratings
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
Description
Paramount Decisions employs a systematic method that helps organizations drastically shorten the time needed to arrive at a consensus, all the while enhancing the overall quality of group decisions. This innovative platform empowers organizations to create decisions that are transparent, verifiable, and based on solid data. It also provides tools to help you visualize the balance between costs and benefits of different options. You can initiate a new project and begin incorporating decisions into it, ensuring that all project information and associated files are stored in one accessible location, allowing for analysis of past decisions. By adhering to a structured Lean methodology, the process leads you to informed decisions. The 8-step framework navigates you through each phase of decision-making, increasing both the effectiveness and efficiency of your choices. Collaborators can be invited to join the project, related documents can be attached, and tasks can be allocated as needed. Additionally, the platform makes it simple to save various iterations of your decisions while enabling you to draw on data from earlier choices, ultimately fostering a more informed decision-making culture within your organization. This comprehensive approach not only saves time but also cultivates a collaborative environment that enhances overall productivity.
API Access
Has API
API Access
Has API
Integrations
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
Paramount Decisions
Founded
2015
Country
United States
Website
paramountdecisions.com
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control