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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Capture the attention of your customers with a digital assistant powered by AI that offers a bespoke experience, while providing valuable insights to enhance your sales, service, and marketing initiatives. Oracle Digital Assistant transcends the capabilities of a typical chatbot, offering solutions across every customer interaction point. By enhancing conversational customer experiences, it fosters stronger relationships through personalized interactions on a large scale. Built upon Oracle’s advanced cloud infrastructure, Oracle Digital Assistant utilizes artificial intelligence and natural language understanding (NLU) to streamline both customer acquisition and retention efforts. It intelligently automates various tasks, including responding to informational inquiries and delivering tailored recommendations based on user profiles and context. This ensures that customers and internal sales teams have effortless access to crucial information and processes via both text and voice. Businesses utilizing Oracle Cloud CX can seamlessly integrate Oracle Digital Assistant across various applications, allowing sales teams to generate tailored quotes using simple voice commands. By doing so, organizations can improve efficiency and responsiveness, ultimately leading to enhanced customer satisfaction.

Description

PlayAI is an advanced voice intelligence platform that empowers organizations to generate exceptionally lifelike, human-sounding AI voices suitable for numerous uses. It offers a comprehensive suite of tools that facilitate the development of voice agents, which can seamlessly integrate into web applications, mobile devices, and telephone systems. The voice models provided by PlayAI are crafted to deliver a natural and expressive auditory experience, thereby improving customer service, virtual assistance, and front desk communications. Additionally, the platform's versatile deployment capabilities cater to various applications, including voiceover production, podcasting, and beyond, positioning it as an optimal choice for businesses aiming to incorporate conversational AI into their offerings. As a result, PlayAI not only enhances user engagement but also streamlines communication processes across different sectors.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Argent Yes 
Calendly No 
Cisco AnyConnect Yes 
CrowdTwist Yes 
Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kinetica Yes 
Microsoft Dynamics 365 No 
Oracle Advertising Yes 
Oracle BlueKai Yes 
Oracle Cloud Infrastructure Yes 
Oracle Fusion Cloud EPM Yes 
Oracle Marketing Yes 
Oracle Responsys Yes 
Oracle Sales Yes 
Oracle Service Yes 
Pipedrive No 
Zoom No 

Integrations

Argent No 
Calendly Yes 
Cisco AnyConnect No 
CrowdTwist No 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kinetica No 
Microsoft Dynamics 365 Yes 
Oracle Advertising No 
Oracle BlueKai No 
Oracle Cloud Infrastructure No 
Oracle Fusion Cloud EPM No 
Oracle Marketing No 
Oracle Responsys No 
Oracle Sales No 
Oracle Service No 
Pipedrive Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/chatbots/digital-assistant-for-cx/

Vendor Details

Company Name

PlayAI

Founded

2022

Country

United States

Website

play.ai

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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