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features
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support

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Description

Capture the attention of your customers with a digital assistant powered by AI that offers a bespoke experience, while providing valuable insights to enhance your sales, service, and marketing initiatives. Oracle Digital Assistant transcends the capabilities of a typical chatbot, offering solutions across every customer interaction point. By enhancing conversational customer experiences, it fosters stronger relationships through personalized interactions on a large scale. Built upon Oracle’s advanced cloud infrastructure, Oracle Digital Assistant utilizes artificial intelligence and natural language understanding (NLU) to streamline both customer acquisition and retention efforts. It intelligently automates various tasks, including responding to informational inquiries and delivering tailored recommendations based on user profiles and context. This ensures that customers and internal sales teams have effortless access to crucial information and processes via both text and voice. Businesses utilizing Oracle Cloud CX can seamlessly integrate Oracle Digital Assistant across various applications, allowing sales teams to generate tailored quotes using simple voice commands. By doing so, organizations can improve efficiency and responsiveness, ultimately leading to enhanced customer satisfaction.

Description

Oracle University offers a diverse range of training, certification, and digital adoption solutions designed to equip organizations with the essential skills and knowledge needed to excel in using Oracle Cloud Infrastructure (OCI), Oracle Database, and Oracle Fusion Cloud and Industry Applications. With tailored learning paths, specialized courses, and practical labs, Oracle MyLearn delivers in-depth training aimed at helping users implement, manage, and fully harness the capabilities of their Oracle Cloud technologies. By advancing your knowledge of Oracle Cloud technologies, you can significantly improve your career opportunities through the attainment of an official Oracle Certification. The training and certification preparation courses provided by Oracle enable you to cultivate valuable skills, confirm your expertise, and elevate your professional standing. Additionally, you can enhance your team’s confidence in cloud technologies with customized private training sessions that can be adapted to meet your unique needs, ensuring a comprehensive learning experience. This commitment to personalized education helps foster a deeper understanding and practical application of Oracle's suite of products.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Oracle Cloud CX
Oracle Cloud Infrastructure
Accenture Cloud Trade Promotion Management
Argent
Cisco AnyConnect
CrowdTwist
Deloitte Compliance Suite
Dimension Labs
Eloqua
JD Edwards EnterpriseOne
MySQL
Oracle Advertising
Oracle Database
Oracle E-Business Suite
Oracle Guided Learning
Oracle Hyperion
Oracle MyLearn
Oracle Responsys
Oracle Retail

Integrations

Oracle Cloud CX
Oracle Cloud Infrastructure
Accenture Cloud Trade Promotion Management
Argent
Cisco AnyConnect
CrowdTwist
Deloitte Compliance Suite
Dimension Labs
Eloqua
JD Edwards EnterpriseOne
MySQL
Oracle Advertising
Oracle Database
Oracle E-Business Suite
Oracle Guided Learning
Oracle Hyperion
Oracle MyLearn
Oracle Responsys
Oracle Retail

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/chatbots/digital-assistant-for-cx/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/education/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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