Average Ratings 1 Rating
Average Ratings 1 Rating
Description
Create a smart enterprise by leveraging ready-to-use artificial intelligence, cloud applications driven by data, and a robust range of infrastructure and cloud platform services. Oracle's AI solutions empower organizations to streamline operations, foster innovation, and enhance decision-making securely. Learn how to navigate common development challenges and speed up your journey toward establishing an AI-enhanced enterprise. According to a global report from Oracle and the Enterprise Strategy Group, advancements in AI, the Internet of Things (IoT), blockchain technology, and chatbots are significantly enhancing automation, improving process efficiencies, and ensuring business continuity. Harness the power of AI to optimize your business and IT functions. By utilizing Oracle Cloud applications and platform along with the Oracle Autonomous Database, all operating on Oracle’s Gen 2 Cloud, you can accelerate automation, reduce human errors, and gain deeper insights into your business operations. This holistic approach will not only transform your enterprise but also position it for future advancements.
Description
Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
AI Squared
Dovetail Software
Mobile2CRM
Oracle Cloud Infrastructure
Oracle Database
TSM
Integrations
AI Squared
Dovetail Software
Mobile2CRM
Oracle Cloud Infrastructure
Oracle Database
TSM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/artificial-intelligence/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Product Features
Social Selling
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring