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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Oracle AI Agent Platform is a comprehensive service designed for the development, implementation, and oversight of sophisticated virtual agents that utilize large language models along with integrated AI technologies. Setting up these agents involves a straightforward multi-step process, allowing them to utilize various tools such as converting natural language into SQL queries, enhancing responses with information from enterprise knowledge repositories, invoking custom functions or APIs, and managing interactions with sub-agents. These agents are capable of engaging in multi-turn conversations while maintaining context, which allows them to address follow-up inquiries and provide personalized, coherent exchanges. To ensure quality and safety, the platform includes built-in guardrails for content moderation, prevention of prompt injection attacks, and safeguarding of personally identifiable information (PII). Additionally, the system offers optional human-in-the-loop mechanisms that enable real-time oversight and the ability to escalate issues when necessary, ensuring a balance between automation and human control. This combination of features positions the Oracle AI Agent Platform as a robust solution for businesses looking to enhance customer interactions through intelligent automation.

Description

Voiceflow is an operating system for AI customer experience that helps businesses create conversational agents for customer support, sales, lead generation, call centers, and self-service automation. It enables teams to design AI workflows visually while also giving developers access to APIs, code functions, integrations, and customization tools. The platform is built for teams that want to ship AI agents faster, test changes with confidence, and roll out improvements that remain compatible as usage grows. Voiceflow supports web, phone, and mobile experiences, helping companies serve customers across multiple channels from one platform. Its agent builder combines agentic playbooks with deterministic workflows, allowing teams to balance AI flexibility with structured business logic. The observability suite uses LLM-powered evaluations, logs, and metrics to help teams understand agent behavior and make faster iteration decisions. Production environments support a real development pipeline from design to staging and final launch, all hosted on Voiceflow. Businesses can connect agents to tools such as Zendesk, Salesforce, Shopify, HubSpot, Airtable, Google Sheets, Make, Gmail, and other applications. With model flexibility, enterprise compliance, and collaboration features, Voiceflow helps organizations automate customer conversations while maintaining control, visibility, and security.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Ejentum
JSON
JavaScript
My DSO Manager
OCI Data Labeling
Oracle Cloud Infrastructure
Oracle Database
Rime
SQL

Integrations

Axis LMS
Ejentum
JSON
JavaScript
My DSO Manager
OCI Data Labeling
Oracle Cloud Infrastructure
Oracle Database
Rime
SQL

Pricing Details

$0.003 per 10,000 transactions
Free Trial
Free Version

Pricing Details

$40 per editor per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/artificial-intelligence/generative-ai/agents/

Vendor Details

Company Name

Voiceflow

Founded

2019

Country

United States

Website

www.voiceflow.com

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives