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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The Oracle AI Agent Platform is a comprehensive service designed for the development, implementation, and oversight of sophisticated virtual agents that utilize large language models along with integrated AI technologies. Setting up these agents involves a straightforward multi-step process, allowing them to utilize various tools such as converting natural language into SQL queries, enhancing responses with information from enterprise knowledge repositories, invoking custom functions or APIs, and managing interactions with sub-agents. These agents are capable of engaging in multi-turn conversations while maintaining context, which allows them to address follow-up inquiries and provide personalized, coherent exchanges. To ensure quality and safety, the platform includes built-in guardrails for content moderation, prevention of prompt injection attacks, and safeguarding of personally identifiable information (PII). Additionally, the system offers optional human-in-the-loop mechanisms that enable real-time oversight and the ability to escalate issues when necessary, ensuring a balance between automation and human control. This combination of features positions the Oracle AI Agent Platform as a robust solution for businesses looking to enhance customer interactions through intelligent automation.

Description

Rymiq AI serves as a comprehensive platform designed for the creation and management of AI agents tailored for various applications such as customer support, voice communications, sales, and operational workflows. The system offers voice agents capable of managing both incoming and outgoing calls, chat agents for engaging with website visitors, and automation agents that seamlessly connect to existing business systems. Teams are empowered to customize their agents, establish guidelines defining the types of inquiries they can resolve or the scenarios that necessitate human intervention, and analyze interactions via robust monitoring and analytics tools. The platform effectively addresses a range of scenarios, including responding to common customer inquiries, assessing potential leads, managing appointment scheduling, and directing calls or chats to the appropriate channels. Furthermore, it provides numerous integrations with CRM, helpdesk, messaging platforms, and enterprise applications, complemented by a REST API and options for bespoke integrations. Rymiq AI is ideally suited for organizations aiming to enhance their customer engagement and streamline repetitive operational processes while ensuring that human oversight and escalation routes are maintained. This dual approach allows businesses to balance automation efficiency with the personal touch of human representatives.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Five9 No 
Freshdesk No 
Genesys Cloud CX No 
HubSpot CRM No 
Intercom No 
Microsoft Teams No 
My DSO Manager Yes 
OCI Data Labeling Yes 
Oracle Cloud Infrastructure Yes 
Oracle Database Yes 
Pipedrive No 
RingCentral AI Receptionist No 
SQL Yes 
Salesforce No 
Slack No 
Twilio No 
WhatsApp No 
Zendesk No 
Zoho CRM No 

Integrations

Five9 Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
HubSpot CRM Yes 
Intercom Yes 
Microsoft Teams Yes 
My DSO Manager No 
OCI Data Labeling No 
Oracle Cloud Infrastructure No 
Oracle Database No 
Pipedrive Yes 
RingCentral AI Receptionist Yes 
SQL No 
Salesforce Yes 
Slack Yes 
Twilio Yes 
WhatsApp Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$0.003 per 10,000 transactions
Free Trial No 
Free Version No 

Pricing Details

$29/mo
A permanent free plan is available. Paid plans start at $29/month (Starter); Pro is $69/month, Growth $139/month, and Enterprise $349/month. Prices are billed monthly. Indian customers are billed in INR plus GST. Free and Starter plans include a one-time 15-minute AI calling allowance; included recurring AI calling minutes start on Pro. Additional AI calling is $0.10/minute; carrier charges are billed by the customer’s phone provider.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/artificial-intelligence/generative-ai/agents/

Vendor Details

Company Name

Savatarr Technologies Pvt Ltd

Founded

2020

Country

India

Website

rymiq.com

Product Features

Product Features

Alternatives

Alternatives

No Alternatives