Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Optima Pro field service software allows you to manage work orders and warranties, service contracts, field scheduling, spare parts inventory, service organization, and field service scheduling. Optima Pro, Damco's most popular Salesforce product, is a tool that streamlines field service operations. It optimizes Field Service workflows by organizing service delivery teams according to their skills and availability, tracking service contracts and offering automatic renewal provisions. Invoices can be generated/modified, and dispatchers/managers have access to the agents' real-time location. One segment of the field service industry is under constant pressure to coordinate its tasks. They are responsible for monitoring on-site service, dispatch technicians for repairs and maintenance, as well as honoring customer SLAs.

Description

i4Tradies is a Service Request App that offers a safe and fun way for Asset Owners & Occupants to find certified, local Installation, Repairs & Maintenance Service Suppliers. Request Multiple Quotes Enter your location and service type, and tell us about your requirements. Then, choose from a list repair and maintenance Field Service Suppliers from which you would like a quote! Check Supplier Credentials To make an informed decision, verify the insurance, licenses and certificates of your Field Service Supplier. Send us a Service Request The more information you provide about your project, the better your quote will be. You don't want to leave anything to chance, from choosing a service category, to job description, project urgency, and photos. Keep checking back! You are in complete control of your service requests, from beginning to end. You will be able to track your progress, receive invoices, and make payments in a new way to manage maintenance service requests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MessageMedia
Salesforce

Integrations

MessageMedia
Salesforce

Pricing Details

Free to Start
Free Trial
Free Version

Pricing Details

0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Achieva.ai

Founded

1996

Country

United States

Website

achieva.ai/

Vendor Details

Company Name

i4T Global

Founded

2017

Country

Australia

Website

i4tglobal.com/solutions/service-request-app/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Product Features

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Alternatives

Alternatives

OurProperty Reviews

OurProperty

OurProperty.com.au