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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpticMate is a comprehensive software solution for optometry and optical retail that aims to digitize and enhance everyday operational processes by consolidating patient management, inventory oversight, appointment scheduling, and automated communication into a unified platform. This enables optical professionals to prioritize patient care and sales instead of spending time on administrative responsibilities. The system ensures the secure storage of detailed patient records, which encompass eye examination results, prescription histories, and visit notes, while providing functionalities for appointment tracking, follow-up scheduling, and sending automated reminders through WhatsApp and SMS, ultimately reducing missed appointments and boosting client interaction. Additionally, with its integrated inventory management capabilities, OpticMate aids practices in monitoring stock levels, managing eyewear products and accessories across various locations, and organizing orders and suppliers with real-time visibility into product availability and movements. By utilizing this platform, optical practitioners can enhance their workflow efficiency while delivering superior service to their clients.

Description

SMART OPTICS® offers a robust and scalable database designed for managing numerous stores while efficiently accommodating extensive database sizes, ideal for rapidly expanding enterprises. The CRM tools provided by SMART OPTICS® are designed to boost sales and attract new prospects by emphasizing GERI - Greet, Engage, Reward, Inform. Additionally, SMART OPTICS® incorporates integrated dispensing, invoicing, and insurance management features, enabling swift process completion and minimizing wait times for customers. With its powerful analytics and reporting capabilities, SMART OPTICS® allows businesses to gain valuable insights, helping to concentrate efforts on essential areas for growth. This versatile database not only supports central management of multiple stores but also ensures that the cloud infrastructure is fully scalable to meet the demands of fast-growing companies. Furthermore, the focus on GERI within the CRM tools enhances customer interactions, ultimately leading to improved sales outcomes. As businesses evolve, SMART OPTICS® continues to adapt, ensuring that its tools remain effective and relevant in a changing marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

$179 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpticMate

Country

United States

Website

opticmate.net

Vendor Details

Company Name

Xcess Technologies

Founded

2005

Country

India

Website

www.xcesstechnologies.com/index.php/products/retail-products/optical-pos-software

Product Features

Optometry

Appointment Management No 
Insurance Management No 
Inventory Management No 
Patient Records No 
Recall Tracking No 

Product Features

Optometry

Appointment Management Yes 
Insurance Management Yes 
Inventory Management Yes 
Patient Records Yes 
Recall Tracking Yes 

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