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Description

At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof. To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems. With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.

Description

PIMS serves as a privacy information management system designed to assist organizations in Australia with adherence to the 13 Australian Privacy Principles. By utilizing structured workflows, customizable templates, and integrating the OAIC framework, it simplifies the process of conducting Privacy Impact Assessments. The system incorporates an Information Asset Register that catalogues all systems handling personal data, allowing for the tracking of data flows and monitoring of access permissions. Additionally, PIMS boasts a Data Dictionary for the classification of personal information and Personal Information Maps that provide a visual representation of data flows. Its Risk Register is instrumental in tracking potential risks, treatment strategies, and overall compliance status, enhanced by automated reporting features and management dashboards. With robust security measures such as single sign-on, comprehensive audit trails, and role-based access control, PIMS effectively eliminates outdated document-centric processes. Created by Pragmatix in Brisbane, this platform centralizes the management of privacy compliance, resulting in greater operational efficiency and allowing organizations to focus on their core activities while ensuring they meet regulatory requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID No 
Okta Yes 
Zapier Yes 

Integrations

Microsoft Entra ID Yes 
Okta No 
Zapier No 

Pricing Details

$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial Yes 
Free Version No 

Pricing Details

Contact us for pricing
Annual subscription. Contact us for a tailored quote based on your organisation's requirements.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Privacy Toll Free, LLC

Founded

2019

Country

United States

Website

optacy.com

Vendor Details

Company Name

Pragmatix

Founded

2019

Country

Australia

Website

www.pragmatix.com.au/pims/

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance Yes 
Consent Management Yes 
Data Mapping No 
GDPR Compliance Yes 
Incident Management No 
PIA / DPIA No 
Policy Management Yes 
Risk Management No 
Sensitive Data Identification No 

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