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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenText Knowledge Discovery is an AI-powered knowledge management platform for discovering, analyzing, classifying, and enriching information across enterprise content repositories. It helps organizations turn unstructured documents and rich media into searchable and actionable knowledge for employees, business processes, compliance programs, and AI applications. Users can search, categorize, visualize, and review documents and media located across connected enterprise systems. AI capabilities include entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. The platform enriches content metadata to label, categorize, protect, and provide additional context around existing information assets. These capabilities can help organizations prepare enterprise content for GenAI by making relevant information easier for AI systems to discover and use accurately. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, and Confluence. Organizations can use the platform for knowledge discovery, investigations, risk management, compliance, AI readiness, intelligent processes, and extracting additional value from existing content management environments.

Description

When considering external file storage alternatives to integrate with your Salesforce CRM, one can explore a variety of solutions, including cloud-based services such as SharePoint, Amazon S3, Google Drive, OneDrive, and Dropbox, as well as on-premises options like SMB, SFTP, and Network Drive. If you're finding it challenging to manage files within Salesforce, XfilesPro offers a range of compelling features designed to enhance your file management process, making it more straightforward and efficient. This tool allows for seamless collaboration with external storage systems, ensuring that files are easily accessible for viewing, editing, and sharing among internal Salesforce users and external collaborators alike. Moreover, XfilesPro empowers community users by integrating smoothly with Salesforce community portals, which increases overall engagement and productivity. Additionally, it supports functionalities such as Mass Download, Mass Delete, and Mass Sharing, benefiting both List and Bi-Sync component users, thus streamlining large-scale file operations. With XfilesPro, you can simplify your file management and improve the efficiency of your collaborative efforts across various platforms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft SharePoint Yes 
Amazon S3 No 
Dropbox No 
Google Drive No 
Microsoft Azure Yes 
Microsoft OneDrive No 
Microsoft Teams Yes 
Salesforce No 

Integrations

Microsoft SharePoint Yes 
Amazon S3 Yes 
Dropbox Yes 
Google Drive Yes 
Microsoft Azure No 
Microsoft OneDrive Yes 
Microsoft Teams No 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.99 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/knowledge-discovery

Vendor Details

Company Name

Ceptes

Founded

2010

Country

India

Website

xfilespro.com

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Product Features

Cloud Storage

Access Control No 
Archiving & Retention No 
Backup No 
Data Migration No 
Data Synchronization No 
Encryption No 
File Sharing No 
Version Control No 

Content Collaboration

Client Portal No 
Cloud Storage No 
Digital Asset Management No 
Document Creation / Editing No 
Document Management No 
Electronic Signature No 
Feedback Management No 
File Sharing No 
Messaging / Discussion No 
Real-Time / Interactive Editing No 
Roles / Permissions No 
Search No 
Version Control No 
Video / Image Editing No 
Workflow / Approval Process No 

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