Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenText's B2B Integration Foundation allows companies of all sizes to utilize robust self-service tools, partner kits, and ERP adapters to swiftly onboard and integrate trading partners, significantly minimizing the workload associated with B2B initiatives, which is particularly beneficial for small and medium-sized businesses that may not possess in-house EDI knowledge. The platform offers self-service configurations for various communication methods such as AS2, SFTP, FTPS, and HTTPS, while also streamlining management of the integration environment through an intuitive registration and configuration portal. It includes pre-built trading partner kits, which provide essential documents and protocol support for seamless connections with key partners, and utilizes the OpenText Trading Grid Messaging Service, a global value-added network that guarantees secure and rapid exchanges of business information across the globe. Additionally, the system accommodates up to 100 document maps for effective data translation and facilitates point-to-point connectivity with as many as 50 partners, supporting a diverse array of standards. This comprehensive solution not only enhances operational efficiency but also empowers businesses to adapt quickly to changing market demands.
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Groove
HappyFox
Kayako
Microsoft Dynamics 365
Microsoft Teams
NetSuite
OpenText Lens
SAP S/4HANA
Salesforce
Integrations
Freshdesk
Groove
HappyFox
Kayako
Microsoft Dynamics 365
Microsoft Teams
NetSuite
OpenText Lens
SAP S/4HANA
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/b2b-integration-foundation
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Product Features
EDI
AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services