OpenTable Reviews

OpenTable

3.0 out of 5 stars
Silverware Reviews

Silverware

4.3 out of 5 stars
Learn More for Silverware

Average Ratings 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Average Ratings 12 Ratings

Total 4 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

Description

Everything you need to get back to work and reconnect with your guests The future of restaurants is in jeopardy and now is the time to come together as a community. OpenTable can help you revive your business, from takeout ordering to special experiences. OpenTable is the best place to search for OpenTable and get noticed. OpenTable offers solutions to help you manage and grow your business. You can order online and get takeout, as well as powerful marketing and experiences. Our network of millions will help you make more money. You will find every tool and integration that you need to streamline operations, from reservations and waitlists to shift planning to actionable insights and shift planning. Hospitality is built upon getting to know each guest, regardless of how they are dining.

Description

At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues. As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business. Set the gold standard with Silverware.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atlas Direct Tips Yes 
Crave Yes 
HubWorks Retail Task Management System Yes 
SevenRooms Yes 
Zip Forecasting Yes 
ARP.top Yes 
COGS-Well No 
Cloutly Yes 
Craftable No 
Infrasys POS Yes 
MarketMan No 
Merchant Centric Yes 
Muse for Small Business Yes 
Navi No 
Squirrel POS Yes 
TISSL Yes 
Vista Social Yes 
Yellow Dog Inventory No 
Zembra Yes 
heep.ai Yes 

Integrations

Atlas Direct Tips Yes 
Crave Yes 
HubWorks Retail Task Management System Yes 
SevenRooms Yes 
Zip Forecasting Yes 
ARP.top No 
COGS-Well Yes 
Cloutly No 
Craftable Yes 
Infrasys POS No 
MarketMan Yes 
Merchant Centric No 
Muse for Small Business No 
Navi Yes 
Squirrel POS No 
TISSL No 
Vista Social No 
Yellow Dog Inventory Yes 
Zembra No 
heep.ai No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$49.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenTable

Founded

1998

Country

United States

Website

restaurant.opentable.com

Vendor Details

Company Name

Silverware

Founded

1992

Country

Canada

Website

www.silverwarepos.com

Product Features

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management Yes 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory No 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations Yes 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders No 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications No 
Waitlist Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access No 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

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