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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With OpenRules®, business professionals can create and evaluate decision models and subsequently collaborate with IT to seamlessly integrate these models into existing information systems. The platform clearly defines all necessary integration points for ease of use. If your organization seeks to automate intricate business logic to enhance operational decision-making in a cost-effective manner, you’ve found the perfect solution. OpenRules® provides tools that empower business analysts to develop, test, and manage Operational Decision Services while working alongside developers for deployment either on-premise or in the cloud. Furthermore, OpenRules® Decision Manager enables business users to create, test, and maintain rules-based decision models that can be effortlessly deployed in various environments, whether cloud-based or on-site. It operates business rules with exceptional performance and scalability. Notably, OpenRules® does not require users to master proprietary graphical interfaces or unique rule languages, allowing them to utilize familiar tools such as MS Excel® or Google Sheets® alongside the standard file manager or OpenRules Graphical Explorer, making the process even more accessible and user-friendly. This focus on simplicity ensures that all team members can contribute effectively to the decision-making process without extensive training.

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace Yes 
Oracle Cloud CX No 
Oracle Knowledge Management No 
Oracle Service No 

Integrations

AWS Marketplace No 
Oracle Cloud CX Yes 
Oracle Knowledge Management Yes 
Oracle Service Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpenRules

Founded

2003

Country

United States

Website

openrules.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Product Features

Business Rules Management Systems (BRMS)

Access Control / Permissions No 
Code Development Environment No 
Deploy Across Platforms No 
Flexible Hosting Options No 
Lifecycle Management No 
No Code Development No 
Simulation No 
Validation Tools No 

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

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