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RootCause

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Description

A comprehensive open-source session replay suite designed specifically for developers, enabling self-hosting for optimal data control. Gain insights into every issue as if it were occurring in your own browser, allowing you to delve deep while observing user interactions. This all-in-one platform empowers developers to effectively address problems, replay sessions, track web app performance, and provide exceptional customer support. Experience your users' journey firsthand, identify their challenges, expose hidden issues, and create outstanding experiences. With the ability to self-host, your customer data remains within your own infrastructure, eliminating the need to share sensitive information with third parties. Maintain complete authority over the data captured and eliminate the hassle of extensive compliance and security protocols. Our suite also includes advanced privacy features for user data sanitization. If self-deployment isn't your preference, you can easily opt for our cloud solution and start benefiting from the service in just a few minutes. This flexibility ensures that developers can choose the deployment method that best suits their needs while still prioritizing user privacy and data security.

Description

Capture videos of user sessions to effortlessly replicate JavaScript errors without needing to request information from the end user. Explore a demonstration in our online sandbox. RootCause equips you with an extensive array of tools to effectively monitor and replicate errors in websites and applications. With the integrated recording feature, you’ll have a precise account of user actions. Once an error is recorded, simply navigate to the web-based Replay Studio to replay the session and recreate the error with just one click. This functionality eliminates the need to sift through call stacks or extensive logs to track down bugs. Additionally, by utilizing the Feedback button, you can gather user reports regarding visual, usability, or rendering issues, enhancing your ability to improve the user experience. This comprehensive approach not only streamlines error management but also strengthens communication with users regarding potential issues.