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Description
A comprehensive open-source session replay suite designed specifically for developers, enabling self-hosting for optimal data control. Gain insights into every issue as if it were occurring in your own browser, allowing you to delve deep while observing user interactions. This all-in-one platform empowers developers to effectively address problems, replay sessions, track web app performance, and provide exceptional customer support. Experience your users' journey firsthand, identify their challenges, expose hidden issues, and create outstanding experiences. With the ability to self-host, your customer data remains within your own infrastructure, eliminating the need to share sensitive information with third parties. Maintain complete authority over the data captured and eliminate the hassle of extensive compliance and security protocols. Our suite also includes advanced privacy features for user data sanitization. If self-deployment isn't your preference, you can easily opt for our cloud solution and start benefiting from the service in just a few minutes. This flexibility ensures that developers can choose the deployment method that best suits their needs while still prioritizing user privacy and data security.
Description
Capture videos of user sessions to effortlessly replicate JavaScript errors without needing to request information from the end user. Explore a demonstration in our online sandbox. RootCause equips you with an extensive array of tools to effectively monitor and replicate errors in websites and applications. With the integrated recording feature, you’ll have a precise account of user actions. Once an error is recorded, simply navigate to the web-based Replay Studio to replay the session and recreate the error with just one click. This functionality eliminates the need to sift through call stacks or extensive logs to track down bugs. Additionally, by utilizing the Feedback button, you can gather user reports regarding visual, usability, or rendering issues, enhancing your ability to improve the user experience. This comprehensive approach not only streamlines error management but also strengthens communication with users regarding potential issues.
API Access
Has API
API Access
Has API
Integrations
Amazon CloudWatch
Amazon Web Services (AWS)
Bugsnag
Datadog
DigitalOcean
Elasticsearch
GitHub
Google Cloud Platform
JavaScript
Jira
Integrations
Amazon CloudWatch
Amazon Web Services (AWS)
Bugsnag
Datadog
DigitalOcean
Elasticsearch
GitHub
Google Cloud Platform
JavaScript
Jira
Pricing Details
$3.95 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenReplay
Country
United States
Website
openreplay.com
Vendor Details
Company Name
Bryntum
Founded
2009
Country
Sweden
Website
therootcause.io
Product Features
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions