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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

Description

Repair Pilot can transform your repair business. You can increase your efficiency, customer experience, and revenue while having instant access data that allows for you to take full control of your repair company. Repair Pilot was designed to meet the needs and requirements of repair businesses. Repair Pilot can repair watches, jewellery and computers as well as clocks, golf equipment, and computers. Repair Pilot's workflow is easy to integrate into any business and can offer almost immediate return on investment. Repair Pilot software makes it easy to manage customers, repairs, and everything else. Repair Pilot is the ideal CRM system for repair shops looking to take control of their business. You can easily see how your business is doing with real-time reporting at the touch of a button. You don't even have to be present in the office. You can log in from your smartphone, tablet, or any other internet-enabled device.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dropbox No 
Google Drive No 
Mailchimp No 
Microsoft OneDrive No 
QuickBooks Online No 
SMS Broadcast No 

Integrations

Dropbox Yes 
Google Drive Yes 
Mailchimp Yes 
Microsoft OneDrive Yes 
QuickBooks Online Yes 
SMS Broadcast Yes 

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Vendor Details

Company Name

Repair Pilot Ltd

Country

United Kingdom

Website

www.repairtrackingsoftware.com

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

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