Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
PC Repair Tracker is a bespoke application designed specifically for overseeing operations in a small computer retail and repair business. Having been actively utilized and continuously improved for more than eight years in our own shop, it has proven to be a reliable solution. Explore our demos to determine if this software aligns with your needs! It supports a variety of payment plugins, including AuthorizeNet for both in-person and online transactions, Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Additionally, it features support for vaulted credit cards through platforms like Stripe, Authorize.NET CIM, and PayPal REST. The application accommodates multiple store management, allows for file attachments, includes job timers, and offers block time contracts alongside recurring invoices. With SMS support for services such as BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, it ensures that communication with customers is seamless. You can also send email service reminders to your clients, and documents can be electronically signed using an integrated virtual signature pad or a Topaz Signature Pad. The interface is translatable, allowing users to switch from English to their preferred language directly within the application, and it supports UTF-8 characters to enhance global usability. With its comprehensive features, PC Repair Tracker stands out as a versatile tool for computer service providers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$185 one-time fee
Free Trial
Free Version
Pricing Details
$125 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
PC Repair Tracker
Website
pcrepairtracker.com
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management